AI agents
AI agents that answer your customers — and know when to stop
An AI agent for WhatsApp Business answers FAQs, qualifies leads, and speaks in your tone — then hands off to a human when the conversation needs one. Vendschat agents train on your files and website, with a sandbox so you test before go-live.
7-day free trial · No credit card · 10 seats included
Sales Agent
Knowledge
FAQ · qualify leads · your tone — then hand off when needed.
Thread flagged for Sarah
Bot stopped — note left for a human
Full history ready when Sarah picks up
Train on your files and your website
Upload price lists and docs, or point the agent at your site. Set crawl depth and resync so answers stay current — without rewriting a bot script every week.
- check_circleFile knowledge + website crawl
- check_circleTone, language, and mission you control
- check_circleWelcome message and response delay options
Edit AI Agent
Knowledge Sources
Add accurate knowledge sources so your AI Agent has the context it needs to be accurate.
Added sources (0)
No sources yet. Add a website URL or upload a document below.
Add AI Knowledge Source
Upload files, articles, help guides, URLs, or any documents related to your business.
Type
Upload file
PDF, TXT, MD, CSV, DOCX · up to 5 files
Drop or upload files
Price-list-2026.pdf (248 KB)
No sources yet. Add a website URL or upload a document.
Test in a sandbox before a real customer sees it
Run conversations against your agent in a safe panel. Tune instructions until you’re confident — then put it on WhatsApp, Instagram, and Messenger.
Edit AI Agent
Agent name
Sales Agent
menu_bookKnowledge Sources
Price list 2026
Price-list-2026.pdf
Website
vendschat.com • Weekly
Test AI Agent
Online
Sources
Delivery · 0.92
Same-day delivery to Dubai Marina and nearby areas.
Type your message...
Test AI Agent · Online — not a live customer
Human handover when it matters
Agents are instructed to escalate — assign to the team, leave context, and stop guessing. You can also start with Generate Reply drafts your people approve.
- check_circleAuto-assign a default agent on inbound chats
- check_circleClear path to a human teammate
- check_circleGenerate Reply assist on paid plans
Edit AI Agent
boltActions
Agent actions that take place during a conversation.
Assign to agent or team
AI Agent can route conversations to a human agent, another agent, or a team.
Add comments
AI Agent can add internal comments to keep your team updated.
Assigned to
Sales Agent assigned Sarah
Team only — not sent to customer
Asked for a human. Prefers Marina same-day.
Assign to agent or team — then leave a comment
Built for Growth teams — not enterprise-only
Custom AI agents ship on Growth and Advanced. You’re not locked behind a six-figure “AI add-on.”
Plans
Starter
$40/mo
Perfect for getting started
Growth
$20/mo
Best for growing teams
Advanced
$30/mo
Best for scale and API access
Custom AI Agent Development
Tailored AI-powered conversational agents.
10 seats included
Custom AI Agents on Growth and Advanced — not an enterprise add-on
How it works
From empty agent to answering in one sitting
Pick a starting point
Use a receptionist, sales, or support template — or build custom with your own mission.
Teach it
Upload knowledge files and/or crawl your website. Set tone and language.
Test, then go live
Use the sandbox. When it’s solid, connect channels and let it take first reply — with handover ready.
FAQ
Questions buyers ask
Can the AI answer wrongly and embarrass us?
You control knowledge, tone, and limits. Test in the sandbox first. Agents are instructed to hand off when unsure — and you can start with draft replies humans send.
Which channels can AI agents reply on?
WhatsApp, Instagram Direct, and Facebook Messenger — the same shared inbox your team uses.
Do I need an enterprise plan for AI agents?
No. Custom AI agents are included on Growth (from $20/mo) and Advanced — not gated behind enterprise.
Is this the same as Co-Admin?
No. AI agents talk to customers. Co-Admin is a separate workspace copilot that answers questions about your live data for your team.
Pricing
Transparent plans. No conversation-fee roulette.
AI agents on Growth & Advanced · 7-day free trial · no credit card
Ready to try it on your number?
Set up in about 15 minutes. Free for 7 days — no credit card.