AI agents

AI agents that answer your customers — and know when to stop

An AI agent for WhatsApp Business answers FAQs, qualifies leads, and speaks in your tone — then hands off to a human when the conversation needs one. Vendschat agents train on your files and website, with a sandbox so you test before go-live.

7-day free trial · No credit card · 10 seats included

Sales Agent

Sandbox

Knowledge

check_circleUpload PDF
check_circleCrawled vendschat.com
record_voice_overTone: friendly

FAQ · qualify leads · your tone — then hand off when needed.

Do you still have the navy hoodie in size M?
boltSales Agent
Yes — 3 left in size M! Want me to reserve one for you?
SA

Handing over to Sarah

Customer asked to speak with a person

S

Sarah joined the chat

Train on your files and your website

Upload price lists and docs, or point the agent at your site. Set crawl depth and resync so answers stay current — without rewriting a bot script every week.

  • check_circleFile knowledge + website crawl
  • check_circleTone, language, and mission you control
  • check_circleWelcome message and response delay options

Sales Agent

Sandbox

Knowledge

check_circleUpload PDF
check_circleCrawled vendschat.com
record_voice_overTone: friendly

FAQ · qualify leads · your tone — then hand off when needed.

Do you still have the navy hoodie in size M?
boltSales Agent
Yes — 3 left in size M! Want me to reserve one for you?
SA

Handing over to Sarah

Customer asked to speak with a person

S

Sarah joined the chat

Test in a sandbox before a real customer sees it

Run conversations against your agent in a safe panel. Tune instructions until you’re confident — then put it on WhatsApp, Instagram, and Messenger.

Sales Agent

Sandbox

Knowledge

check_circleUpload PDF
check_circleCrawled vendschat.com
record_voice_overTone: friendly

FAQ · qualify leads · your tone — then hand off when needed.

Do you still have the navy hoodie in size M?
boltSales Agent
Yes — 3 left in size M! Want me to reserve one for you?
SA

Handing over to Sarah

Customer asked to speak with a person

S

Sarah joined the chat

Human handover when it matters

Agents are instructed to escalate — assign to the team, leave context, and stop guessing. You can also start with Generate Reply drafts your people approve.

  • check_circleAuto-assign a default agent on inbound chats
  • check_circleClear path to a human teammate
  • check_circleGenerate Reply assist on paid plans

Sales Agent

Sandbox

Knowledge

check_circleUpload PDF
check_circleCrawled vendschat.com
record_voice_overTone: friendly

FAQ · qualify leads · your tone — then hand off when needed.

Do you still have the navy hoodie in size M?
boltSales Agent
Yes — 3 left in size M! Want me to reserve one for you?
SA

Handing over to Sarah

Customer asked to speak with a person

S

Sarah joined the chat

Built for Growth teams — not enterprise-only

Custom AI agents ship on Growth and Advanced. You’re not locked behind a six-figure “AI add-on.”

Sales Agent

Sandbox

Knowledge

check_circleUpload PDF
check_circleCrawled vendschat.com
record_voice_overTone: friendly

FAQ · qualify leads · your tone — then hand off when needed.

Do you still have the navy hoodie in size M?
boltSales Agent
Yes — 3 left in size M! Want me to reserve one for you?
SA

Handing over to Sarah

Customer asked to speak with a person

S

Sarah joined the chat

How it works

From empty agent to answering in one sitting

01

Pick a starting point

Use a receptionist, sales, or support template — or build custom with your own mission.

02

Teach it

Upload knowledge files and/or crawl your website. Set tone and language.

03

Test, then go live

Use the sandbox. When it’s solid, connect channels and let it take first reply — with handover ready.

FAQ

Questions buyers ask

Can the AI answer wrongly and embarrass us?

You control knowledge, tone, and limits. Test in the sandbox first. Agents are instructed to hand off when unsure — and you can start with draft replies humans send.

Which channels can AI agents reply on?

WhatsApp, Instagram Direct, and Facebook Messenger — the same shared inbox your team uses.

Do I need an enterprise plan for AI agents?

No. Custom AI agents are included on Growth (from $20/mo) and Advanced — not gated behind enterprise.

Is this the same as Co-Admin?

No. AI agents talk to customers. Co-Admin is a separate workspace copilot that answers questions about your live data for your team.

Pricing

Transparent plans. No conversation-fee roulette.

AI agents on Growth & Advanced · 7-day free trial · no credit card

Ready to try it on your number?

Set up in about 15 minutes. Free for 7 days — no credit card.